Community Guidelines
Around Town is for neighbours. These guidelines apply to posts, comments, marketplace, patrols, messages and profiles on the app and website.
Last updated: 20 August 2026
Zero tolerance
Around Town does not tolerate objectionable content or abusive users. If you see it, report it. You can also block the person so their content disappears from your feed immediately.
Be a good neighbour
- Be honest and kind. Disagree without personal attacks.
- Keep posts local and useful. Do not spam or advertise in the community feed unless you are using the intended business or marketplace tools.
- Do not share someone else's private information.
- Marketplace listings must be accurate. No stolen goods, weapons, or illegal items.
What we do not allow
- Objectionable or abusive language, including slurs and targeted insults.
- Content that incites violence or celebrates harm.
- Repeated unwanted contact after someone has asked you to stop, or after they have blocked you.
- Fake accounts used to evade a ban, a block or a previous deletion.
Reporting and blocking
Use Report on a post to flag it for the Around Town team. After you report, you can also block that person. Blocking hides all of their posts, comments and marketplace listings from you, and creates a support case so we are told.
You can also block someone from their member profile. Blocking is instant for you. We review reports and can remove content, mute, suspend or permanently delete accounts.
What happens if you break the rules
We may remove the content, issue a warning, temporarily suspend your account, or permanently delete it. Serious or repeated abuse can lead to an immediate permanent ban. Deleted accounts cannot sign back in.